Our Commitment to Privacy
1. Accountability
CFSH is responsible for personal information under its control. The Executive Director is accountable to the Board of Directors of the National Office for compliance with this statement. The Director of Development and Finance Coordinator are the joint Chief Privacy Officers, and are responsible for the management of the statement including the guiding principles.
2. Identifying purposes
CFSH, at or before the time personal information is collected, will identify the purpose for which that personal information is collected. The primary purposes are fundraising, research, statistics and meeting legal and regulatory requirements.
For our donors and other supporters, this may include processing gifts, issuing receipts, mailing of newsletters, direct mail, telemarketing, trading names with like-minded organizations, sending invitations to events, and informing donors about new products or services. In addition, CFSH may share personal information with our member organizations in Canada for the same purposes.
When personal information that has been collected is to be used for a purpose not previously identified, the new purpose will be identified prior to use. Unless law requires the new purpose, the consent of the individual is required before information can be used for that purpose.
3. Consent
Everyone has the ability to consent to the uses of their personal information. CFSH makes a reasonable effort to ensure that individuals are advised of the purposes for which information will be used. CFSH will assume consent is granted unless a member indicates otherwise.
Individuals may withdraw consent in many ways. For example:
- By calling us at 613.241.4474
- By sending an email to admin@cfsh.ca
- In writing
An individual may withdraw consent at any time.
4. Limiting Collection
CFSH will limit its collection of personal information to the purposes outlined in Principle 2 above. If it is necessary to use the personal information collected for a purpose not identified when the information was collected, consent for the new use will be obtained from the donor.
5. Limiting Use, Disclosure and Retention of Personal Information
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual, or as required by law.
Personal information will be retained by CFSH for whatever periods are required by legislation governing our operation and/or the information provided and, if the information is no longer required, it will be destroyed in a secure manner. Personal information regarding donors of planned gifts will be kept until the death of the donor, plus ten years.
6. Accuracy
Personal information will be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
7. Safeguards
CFSH has security safeguards in place that protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. CFSH will protect personal information regardless of the format in which it is held. Methods of protection include:
• Physical measures, for example, locked filing cabinets and restricted access to offices;
• Organizational measures, for example, limiting access on a “need-to-know” basis, and
• Technological measures, for example, the use of passwords.
CFSH makes its employees aware of the importance of maintaining the confidentiality of personal information.
8. Openness
This statement and the processes and procedures for obtaining access to personal information will be available to any individual through our web site, and/or on request. If any individual has a question regarding personal information, it may be directed to either of the Chief Privacy Officers.
9. Individual Access
On request, an individual will be informed of the existence, use and disclosure of their personal information, and will be given access to that information. An individual may challenge the accuracy and completeness of the information, and have it corrected or amended as appropriate.
An individual will be required to provide sufficient information to permit CFSH to provide an account of the existence, use, and disclosure of personal information.
CFSH will respond to an individual’s request within a reasonable time and at minimal or no cost to the individual.
10. Challenging Compliance
Individuals may challenge CFSH's compliance with this statement by contacting the Chief Privacy Officers.
CFSH's Website
Donations and purchases made through the CFSH website are processed by CanadaHelps.org. The information gathered through the website is collected to the CFSH database, and may be used for future communications with CFSH members consistent with the purposes outlined above. Please visit CanadaHelps.org for additional information on their privacy and security practices. CFSH does not maintain a secure web interface at any other point on this site.
CFSH does not collect or distribute the e-mail addresses of visitors to our web page. CFSH does collect aggregate information on which pages visitor’s access or visit, and information volunteered by the visitor, such as survey information and/or site registrations. The information we collect is used to improve the content of our Web page, and is not shared with other organizations for commercial purposes.
With respect to security, CFSH always uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
How to Contact CFSH:
Canadian Federation for Sexual Health (CFSH)
1 Nicholas Street, Suite 430
Ottawa, ON K1N 7B7
Tel. (613) 241-4474
Fax. (613) 241-7550
Email: admin@cfsh.ca
